2 weeks ago when I started my internship at MiHIN, I was shocked to discover how behind healthcare IT is in comparison to other industries like banking. I always assumed that there was a Google like system for health records. That all of my health data was in the cloud somewhere easily accessible by all of my doctors. I didn’t know that it can take over a month for my primary care physician to even know that I had gotten admitted to the hospital. I didn’t know that thousands and thousands of health records were lost during hurricane Katrina because health records were only stored on private computers that were ruined. I didn’t know that people die everyday because their health information isn’t available at the point of care. I didn’t know that billions of dollars are wasted each year on issues like re-admittance and mistakes like misdiagnoses because longitudinal health records aren’t available for proper care. I didn’t know that if I got hospitalized out of state how difficult it would be for those doctors to get my information from Michigan…
These are just a few of the challenges that Michigan Health Information Network Shared Services is working to fix.
When I told all of my friends and family that I was interning for MiHIN, all of them had never heard of it or understood what it was. They didn’t know that it affected their everyday lives or that Michigan is a leader in healthcare IT. At the beginning I didn’t even really understand what I was doing. But now that I have been here for 2 weeks, I understand the impact that this organization is having not just in Michigan, but nationally, and I feel extremely lucky to be a part in revolutionizing health care.
As for my role as a desktop support intern, I have quickly learned how much I don’t know about computers (especially when I had to take apart one). The fun part about desktop support is that it’s a new challenge everyday. I have had so many great opportunities. I have been able to pick up new skills everyday as I learn from professionals who have been in the industry for years. Unfortunately, last Friday was my mentor’s last day, but my new mentor is just as great and eager to teach me the ropes. That’s my favorite part about the job. All of the interns here are truly part of the team and work alongside everybody else. Just these 2 weeks have been an experience unlike anything that I could get in the classroom. Most valuable are all of the career paths I have been able to learn about that I had never even heard about.
As for challenges, the office is very fast paced and busy. In a way I love it because it makes the time go by fast and keeps everyday interesting. But sometimes I wish I could pause to fully grasp what I’m doing. I also sympathize with dancamacho24 on the traffic. MiHIN is located right in the heart of East Lansing. Coming from Charlotte, I drive through downtown Lansing. In my 1st week I was in a hit and run. Fortunately I got the guys face and licence plate number. It turned out that he was wanted on other charges and I was able to identify him and help the police find him. While I’m glad that this ended well and that I have good insurance, I’m hoping the rest of the summer will go smoothly in terms of traffic. All in all it has been an unforgettable 2 weeks. I am excited for each challenge and opportunity that the rest of the summer will bring me here at MiHIN.